Refund Policy
At NitroSeat, quality and customer satisfaction are our top priorities. Because our seats are custom-made, we apply the following refund conditions.
30-Day Refund Window
You may request a refund within 30 days of receiving your order.
Condition of the Product
To be eligible for a refund, the seat must:
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Be unused
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Be in original condition
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Show no signs of wear, installation, or damage
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Be returned in the original packaging
This policy helps us maintain strict quality standards for all customers.
Non-Eligible Returns
Refunds will not be issued if:
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The seat has been used, installed, or modified
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The product shows signs of wear or damage
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The return request is made after 30 days
Return Process
To start a return, please contact our support team with your order number. Once your return is approved, we will provide further instructions.
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Refund Processing
Once the returned item is received and inspected, approved refunds will be processed back to the original payment method. Processing times may vary depending on your bank or payment provider.